Kfc
1307 Memorial Drive, 01020 - Chicopee
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Don't bother with this place. They may as well close at 8:00 PM because they stop making half the menu around then. I have been here 3 or 4 times over the past month or two at around 8:00-9:30 PM, and they've told me they don't have any sandwiches. The place is supposed to be open until 11:00 PM, yet they stop making food 3 hours early. I was so angry this time, I said, "This seems to happen a lot here." The employee responded, "Oh, that only happens at night." No apology, nothing. Is what the customer wants important at all here? It seems like their are lazy employees and/or lazy management here and the quality is slipping. I suggest they get their act together. Their is a lot of competition on Memorial drive and I'll be dining elsewhere.
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Enjoyed the remodel of the building. Chicken is good. Customer service was a little lacking last time I was there. They forgot about my order so I had to go to the counter and they were able to get my order done on the spot but generally get a good customer experience. There is a somewhat concerning area in the back that is sinking the concrete that really needs to be addressed or it could present a danger to the parking lot.
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We got take out last night,family meal, chicken, fries, slaw and biscuts the chicken was just not up to par this time (have gotten food their many times over the years) and the cole slaw had a odd odor to it. Just not what we are used to getting at this restaurant.
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Consistently Fresh Cooked and Amazing. This location is one of the best KFC’s
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It's not like it used to be. Meals here are getting very pricey. The coleslaw is my favorite thing on their menu. Not much of the potato fan. Don't like mashed with gravy
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Bad service. I went there today at 8:30 they ran out of everything I wanted to order. It says they are open till 11:00 pm. Don't bother going there at night . when I was leaving one of the employees made a sarcastic comment to me. Very rude!
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The guy at the window didn't give us part of our order after telling him 3 times. The manager came over and was rude and talking over us.
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Went n spotted for a quick bite chicken strips n love their sauce. But Jesus 29. Bucks. Yes it was my first time. Almost said forget it to pricy for 16 pieces. I loved it but got heartburn. Tech me to leave the house hungry.
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