Dunkin'
953 Front St, 01020 - Chicopee
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This Dunkin is amazing. I go out of my way to go here, the workers are always super nice and always have a smile on their face even when it’s crazy busy and short staffed. They make my coffee right every single time and always give me an amazing sandwich. They are very quick, kind, and courteous all at the same time.
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Normally they kill it here... Today very under staffed. The line nearly moved since they were so busy with drive through and the pick app orders. Food wasn't that great. Coffee was good tho. The employees were busting their butts to get it done. Great job on the 3 employees they on shift.
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This is the only Dunkin I always get my orders wrong. They dont pay attention to what I order and always adding more things than I ask for. I always order coffee with 2 sugar but they always put extra sugar and yes, they do change it after I ask and never apologize. Today I simply ordered plain bagel with cream cheese and when I was ready to eat I saw that they gave me croissant. Its not the first time they mess the order and will not be the last time. I strongly not recommend this dunkin to anyone.
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HUGE DEEP pothole in drive thru that you can't avoid to get to pickup window. I'm diabetic and asked for equal in my coffee an received real sugar. That was not fun to deal with when I was at work. Windiw girl was gabbing flirting with guy ahead of me for several minutes .was super frustrating cuz I had to get to work. I go out of my way to avoid this location now. Used to be my fave
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Always a good spot to get coffee. Seems they have a bad run of cups lately. Leaking through side of cup and through lids. Not this locations fault for corporate supply so giving 5 stars as staff was quick and restaurant was clean.
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The staff is really nice and they seem to get along like family. They remember my order and go above and beyond most days. I will only go to this Dunkin. Most other ones have staff that seems as if they can't be bothered.
Only wish the property owner would fix the giant hole in Drive-thru. Not sure why Dunkin hasn't made an uproar. It is HUGE. So 1st timers BE WARE TO STAY FAR ASIDE FROM IT.
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DunkinDonuts steals from its customers! Close your doors if you can’t provide change! You could conceivably be taking someone’s last Dollar by keeping their change, you have no right, not everyone in the world has a credit card. We will make sure we no longer patronize your establishment.!!!!
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Update: this place has gone downhill. Will charge me for cold foam and not give it to me , they almost forgot to give me my coffee completely today.
One of the better Dunkins around- this is coming from a girl who lived in the Boston area most of her life
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