Mcdonald's

PLEASE RETRAIN STAFF ON ALLERGENS! My partner has a severe allergy to nuts & eggs! Therefore it is important none of these foods are in his meals! The first time he visited for breakfast he specifically asked for a sausage and bacon McMuffin and to REMOVE the egg, the rude guy who was on the drive thru at the time simply had no clue about good customer service as his tone was disgusting, he didn’t seem to understand such a simple request and was therefore getting agitated over it. After he finally established what my partner wanted it turns out that the breakfast which clearly had a sticker saying ‘no egg’ actually DID have egg in after all!! My partner drove all the way back home which isn’t a short journey and realised this!! It’s so lucky he did not eat it as things could have gone very badly! The 2nd time we visited we ordered a big tasty with no burger sauce (again because of the egg!) well surprise surprise, we left and when we went to go eat our food my partners burger was covered in burger sauce! Even though the box again had a label stating this wasn’t in it!!! Someone is not checking the food and just clearly sticking the labels on! What’s the point!! Managers please re train your staff to stop being lazy, it’s so important to get these things right in a restaurant, it shouldn’t happen twice! It could cost a life!!

Ordered a bacon big mac, that had no bacon on and also ordered a quarter pounder with extra bacon, that also had no bacon on at all, yet we were charged for the bacon for both and didn't realise until we'd got home with it, but by that time mcdonalds was closed. We were not impressed when we were looking forward to the meals!