Papa Johns Pizza

Delivery driver was very disrespectful. Complains to us in a very rude way that the intercom wasn't working. Although I'm pretty sure it was because he just did not know how to use it. The intercom absolutely works. He showed zero professionalism. This is the guy people see representing Papa Johns, specifically this store. I will order from another Papa Johns next time. I'm pretty sure the franchise owner here is not going to like that they lost a customer.

Have low expectations on chain pizza place to begin with but not recommending this particular store. Ordered online, got notice order was ready and had to wait with nobody in the store. Once guy came out, explanation was that nobody orders pizza early (ordered around 11am for lunch) and basically got yelled at (for ordering early? I don't know.. At least guy could have come out from the back and let me know 😂) Not returning here.

I usually love the taste of this pizza, but in the middle of a pandemic, why is it the last two times I went into this store, ABSOLUTELY no one had on a mask!? I am a healthcare worker with a family, and ordering pizza after a long day to feed my family, I should feel comfortable that the basic precautions, especially during a pandemic are being upheld, and they weren’t. I understand it may get hot back there, but I mean they didn’t even pretend to wear the mask. Not even the greeter had their mask on. This needs to be reported. From reading the other comments I am not the only one who has seen this.

Use to order from this place all the time until last week. .... looks like the Managment changed may be new owners. Don’t know but not a pleasant experience. They are trying to be stingy on ingredients and also the large pizza is actually medium one with extra thick crust when complained they gave us free pizza. But that’s not the point . Will never order from this place again.

I am a customer who recently picked up an order from this restaurant. DO NOT EAT FROM HERE THEY ARE VIOLATING FOOD AND SAFETY STANDARDS. If I could give no stars I would because they do not deserve it. Let me start by saying that I have ordered from here before through a 3rd party (Ubereats) and had no complaints as the food didn’t taste bad. However, I had no idea of the horrors in this kitchen. I will never be going back. This time, I went to pick up an order that I placed through Ubereats. When I arrived the order was not ready so myself and 3 year old stood and waited. As we waited my 3 year old started pointing out all the ants and bugs she saw in the small waiting area of this establishment. She pointed out ants and other bugs. When it was our turn to get out order the woman behind the counter (who identified as the manager—whom I later found out is not the GM for the restaurant) who was unmasked the entire time (despite signs saying everyone should wear one) went to the back to prepared and assemble my order. Since we waited for a period of time for the food I was able to observe that she had not washed her hands before preparing the food. I watched to her talk on the phone, touch her face, hair, computer keys, and phone. She did not wash her hands before going to prepare the food, nor did she tie her long hair back while getting the food. I asked her to not touch my food with dirty hands. She said ok and still did it. I restated myself and she continued. At this point I told her that it was really nasty to touch food (the pizza, the dipping sauces that she through in the box, the banana peppers) with her dirty hands. After a little back and forth she OFFERED to cancel the order. I said absolutely and left the store upset, hungry, and completed grossed out. After this awful experience I contacted Ubereats support and papa johns customer service. After days of contacting and disputing the almost $75 dollar order (as we had family over) I finally received a refund. DO NOT ORDER FROM THIS ESTABLISHMENT UNLESS YOU ARE THERE TO SEE THEM PREPARE YOUR FOOD! Much of the people coming in and out were Ubereats drivers and such. I told one about what was going on with the order and she really didn’t care. She said, “well this is an Ubereats order so…” Moral of my story is, be careful of the food you put in your body. You could be eating the “manager’s” dirt, dandruff, and/or snot. I will never eat here again. I am pregnant and if I didn’t go to pick up this order I would never have known how filthy this place is as well as the female manager that works there.