Starbucks

So I get that during pandemic things have changed, sometimes you have to wait a little longer with our orders, I get that. I was in this location today and I remember holding the door for a young lady. She went ahead and ordered her food and then I ordered mine, Caramel Frap and a cold brew black. The cashier proceeds to help the barista and prepared her order, the young lady was in and out in 5 minute. I myself waited and waited as I watch people steadily come into the location, another woman who had a mobile was getting her drink made as with other various mobile orders. In total I was waiting for about 10-15 mins and was in a bit of a hurry to get back to work. I walked over to the cashier and told her I was in a rush but she didn't offer to speed up the process or re-assure to keep waiting, I was refunded and sent on my way. I guess my business here doesn't matter.

The staff were very nice, but I ordered through the app to save time. I still had to wait in line for 15 minutes. When I drove up to the window, they didn't have my order. They made my drink quickly and I don't blame them for the delay. But if you're ordering through the app, don't come here. You won't save any time.

My morning started off with my being deployed to another location. The service was great here and customer service drive thru was outstanding. The young man working their gave me a free ice coffee because he went out of his way through conversation with learned that Im a nurse. In addition to the two drinks I ordered What a