Starbucks

This is the Starbucks I go to the most as it is by my job and I can't rave enough about the customer service. All of the baristas and very friendly. Occasionally they will mess up your drinks but will gladly fix them when it happens. They also are always very busy and usually still prepare their drinks pretty quickly.

My drink didn’t taste right. Rather than simply remaking it they criticized other Starbucks and said they don’t make them to standard. When the barista remade my drink she aggressively slid it across the counter while still complaining about remaking it and blaming me because I like light ice. I get the same drink each time at various locations and have never had to complain until this location. I was given a $4 off card for my next visit when I went to use it it was inactive and invalid. I LOVE Starbucks but NOT this location.

I went over to the target Starbucks and they were very rude to me when I had asked for a little extra sweet cream and they didn’t even add my vanilla in she just threw everything in a new cup with doing nothing and handed it to me and was very rude about it. So I came over to the actual Starbucks across the street and told two girls what happened and they were the most apologetic and kind about it offered to remake my drink for me when it wasn’t even their mistake. They could have been rude but instead they were super kind and they offered me make me a new one. I got my sweet cream and was happy again!! Thank you for doing your jobs as well as fixing others mistakes!! You guys have wonderful customer service and it’s appreciated keep working hard!!!