Mr.sub

I use to go here for lunch everyday on my break, quality food, nice staff. But the older gentleman who works there I believe he’s the owner, is very rude. First scenario: I didn’t notify him of my rewards card after he cashed the order out, I notified him after I paid which is what he told me to do, but proceeded to yell at me because i didn’t tell him about my rewards card after I paid but before he cashed out the order out, as If me a customer is supposed to know how it works. Second scenario: I notified him of my rewards card at the appropriate time this time, but my rewards card is on my phone as I was never offered a physical copy, and occasionally have had issues scanning it, the owner proceeded to yell at me that it was my fault the card wasn’t scanning, and I must go online and figure out why it’s not working because it’s not his problem, once I said it’s not that big of a deal he continued to yell that he isn’t doing anything wrong and that it’s an issue on my end. Sad to say I’m actually kind of scared to go back as I’m always being yelled at for simple inconveniences.

This is by far the best Mr Sub I’ve ever been to . I can’t say enough good things about this place between the service the cleanliness and the attention to detail, the staff at this location are top notch at everything they do. If I could give 10 stars I would, that’s how satisfied I am with the service and the food!