Arby's

Greeted as soon as we walked in. Person taking the order kind of acted like he didn't want to be there. He did however take our order promptly and efficiently with no suggestions for add-ons and did not put the name I gave him nor any name on the ticket. Our order did come out quick, hot, and fresh as I had to watch for it since there was no name on my ticket. The quality of the beef and cheddars' food build was a little sloppy, but they still tasted great after rebuilding them. Overall, they could have 5 stars if they pay attention a little more to quality of the food they are sending out and at least act like they want to be there.

Ordered food including a shake which was mostly melted and tasted sour like it had expired. They also didn't give me a receipt so I couldn't go back for a refund. This isn't the first time this has happened either. I rarely eat here and yet this location screws up my orders more than any other fast food place in town so I'm not giving them any more chances.

Terrible customer service. They couldn’t tell me what was on their menu when the electronic menu went down. When talking to the manager, the employee with the bad attitude was just laughing about it. And when we asked her if she thought this was funny, she said yes. I won’t be going to that Arby’s on Huntoon and Wanamaker in Topeka ever again.

If you want terrible customer service, this is the Arby's to go to. Got given someone else's order. Girl at the drive thru couldn't have cared less. Then order the 2 for $6 and got a drink - bill was $12 and change. I told them this is on the 2 for $6 - it shouldn't be rung up as $4.39+. Went to go get manager - no apology - just stuck the money out and was flippant about even having to do work. This place has just gotten worse over the last year. I would avoid and go elsewhere.

Nice clean place. Staff friendly. But employees stressed with being over worked. At 4:30pm staff locked the doors, because they said there was only three employees to do the work. As we were there two employees showed up to help. Then the doors were unlocked. We got good hot food and it was good. They had a lot of drive through orders. They did a great job.