Subway

My 10 y/o son just came in purchase a sandwich and he stated that there was a young man who made his sandwich (he was learning Spanish- whatever that means), was super nice and professional and very friendly. My son asked me to write this review and give him 5 stars. So thank you for very much for providing such outstanding customer service !!

I've been coming to subway and getting the exact same thing for years, I hate most condiments but I was obsessed with the sweet onion sauce and I would always have them drown my sandwich in it. Imagine my surprise when I opened my sandwich and the sauce was brown and thick and I hate it. So I immediately went back in, because nobody had even told me the sauce I asked for wasn't the sauce I got. I work at a restaurant, I'm very polite and professional and I would never cause a scene, but when I asked for a new sandwich with no sauce even though I really wanted my money back, but I know refunds are usually a no-go, they told me no?? Like I literally just walked out to my car and came right back and for them to be so rude to me really almost brought me to tears because I'm so nice and polite and would never treat a customer like that, especially a hangry one. So I guess I'll sit with this 10$ sandwich and reciept until Monday when I can hopefully get in touch with the manager. I will definitely update this review if they fix my problem but until then I'm a very unhappy customer and will never be back.

Terrible. I won’t go back that’s for sure. I placed a pick up order and it was completely butchered. I realized this as soon as I got to my car. I would have went back in and asked for it to be remade, however when initially walked in and said in a very friendly manner “Hey guys! How’s it going?” I was given dirty looks and no response. So something told me had I went back in to have it remade that I would have been told off. Considering other reviews my intuition served me right. Wouldn’t come back if they were giving away free Subs. General Manager sucks at communication and didn’t offer a real solution or respond back to my last email. Hard pass.

I don’t know why I keep trying to give this location a chance. I have used the app to do delivery and every single time my sandwich is made horribly wrong. They forget side items every time. When I went up there to get the right sandwich the manager was extremely rude! I think I am giving up on this location for good. They need a new manager and some training in customer service and obviously taught to read.

I used to oove Subway but then they started making changes and got rid of some menu items I liked. This experience was OK at best, the bacon was burnt in a couple spots but the bread seemed fresh. Service could have been a lil more pleasant but its probably been a long day. Not the best experience but definitely not the worst.