Baskin-robbins

Since I was a little girl going to Bask in-Robbins, known to me as 31 Flavors was my all time favorite thing to do. It was a very special treat! The flavors have gotten more fun, their cones have gotten fancier but one thing that hasn't changed...their quality! You get a smile and a kind welcome Every time you walk in. If you aren't sure about a new flavor you can taste it for free! They have great deals and you are always going to live with a smile on your face! If you don't believe me, I dare you to :o and give it a try!😊

Very, very poor service. I ordered a two scoop Sunday and a double scoop. The same order as two days prior. I received two single scoops, and the employee says I got “kid” scoops. Seriously? Her response to me saying I wasn’t going to give them my business anymore was “That’s fine.” What wonderful customer service!

I caught one of the employees scooping my ice cream WITHOUT GLOVES ON. We're still in the middle of a pandemic. I also have an auto immune disease. I asked her (Gayle) to please throw it away and use gloves. There was obvious attitude because of my request. I called the store and spoke to Kathy, the DISTRICT MANAGER. She was rude, dismissive and couldn't wait to get me off of the phone. I ended up calling corporate and reporting this incident. Keep an eye on who's handling your food at this location.

I haven't eaten here yet so figured I'd give it a try since I love Ice Cream. I had a waffle cone with 2 scoops ( pistachio almond and chocolate) and as expected the ice cream melody was to die for. The service was fast but the 2 ladies working seemed to be drained of personality or maybe just had a busy days. Still overall the experience took me back in time to a simpler more delicious time.

The lady that made my shake and my wife's cone was friendly and nice and all, but the young lady that did not wear a hat kept messing with her hair, scratchin her arms and messin with her face, and DID NOT wash her hands before helping the customers behind us. I worked in the food industry all through college and i do believe that you are supposed to wash your hands!!! Yes, i paid and we left, and we will not be going back. Names are not mentioned, because i find that to be rude.