Sonic Drive-in

Wow! I have found a jewel, I had a burrito for breakfast and was amazed, I was close by for school so I went for lunch and had a BLT and again WOW! I decided to get something for the long drive back to Cheyenne, and decided on a Burger and chocolate shake and honestly it was the best shake ive ever had, Huh!! I haven't been a sonic guy in the past, but I'm going to go to another location and see If its the same.

We jus moved to the Roxborough area and have visited this Sonic 5-6 times. EVERY time it has taken no less than 20 min. Today we ordered 4 mini milkshakes and it took 35 min. We used the mobile app so there was nothing lost in translation when it came to our order. When sitting at the stall and inquiring about the order they said they would check on it. 15 min later I had to inquire again because I never heard back from them. When the shakes finally arrived they said WE needed to check in on the app next time. However we did so that otherwise our name would not have been on the screen. Once we got home my Oreo cheesecake shake ended up being just plain vanilla. So they took forever, blamed us, and then got the order wrong. I think this was our last trip there. I see that others have the same issues. Is there any way to start a petition to shut this place down so something better can move it?? I will gladly sign.

Fun Fact: In 2011 and 2012 this specific Sonic was ranked In the top 10 Best Sonics in the Nation. They Competed in something called The Dr Pepper Sonic Games (Look it up). Now a days it’s a lot more sad. The food is the same and they haven’t messed up my order the couple times I have gone. But man is the wait time horrendous. If you have to wait 20+ for your order is it even considered fast food anymore? The employees are nice and not rude. But it takes way to long to get a simple order out the drive thru.

The food is what you'd expect, and the sevice is really just hit or miss. Most of the time things are correct and you get to eat pretty quickly, but when they miss they miss hard. We've waited as the only car in the drive through for 15 minutes before and had the order come out wrong. Overall we're glad to have them in the neighborhood but a lack of consistency makes this tough to get 5 stars

The food is what you would expect from fast food, but the service is SO SLOOOOOOOW! When people say they've waited 5 minutes at the speaker to give their order, they're not exaggerating. I waited 4 minutes (there was one car ahead of me already at the window). I ordered two finally gbreakfast I burrito meals. I finally got to the window (the other car was gone by then) and waited another 10 minutes before finally getting my food with zero apology. This is supposed to be fast food people, come on. Terrible, terrible, terrible.