Dunkin'

Most of the workers act like the customers are an inconvenience, my order is wrong more than half the time, and I ALWAYS wait 20+ minutes for my order even if there’s only two cars in front of me. What is going on? Editing to add now every time I order a breakfast sandwich I get raw bacon since my complaint. Im done with Dunkin’. This is more than poor service it’s poor food quality.

Usually this location is fast and prompt. This afternoon I went thru the drive thru. Ordered 2 donuts a d a hot carmer latte ( far better than starbucks) however got 1 donut wrong. I even detailed described what I wanted and the 1 Was still wrong. My husband would not eat it. By this time we were almost home. Owell...

I’ve been coming here since this Dunkin’ opened. I loved the original staff they had. The store was clean and the staff was awesome great customer service. The orders were never wrong and the wait was maybe 10 minutes max. Now this place completely gross, they don’t care, you can tell they are just there for a paycheck. The coffee is never made right, if you want more than just sugar and cream you are a joke to them. They have the attitude that this isn’t Starbucks so don’t customize your drink and will laugh in your face when you do. This Dunkin is the worst.

This is literally the slowest Dunkin I’ve been to in my entire life. They take forever. No sense of urgency. None of the employees even seem like they want to be there. I’d rather drive 15 minutes to another Dunkin than deal with this one. Hire people who actually want to work. Show some sense of urgency to get people their coffees. I shouldn’t have to wait 20 minutes in line for one coffee.

The Dunkin is usually very busy in the morning, with the average drive-thru time between 8 and 12 minutes if there is a line. They made my drink wrong the last 2 times i went through the line so i decided to go in. Inside isnt normally too bad but i recently went there and waiting 10 minutes before i could place my order but the drink was perfect. The staff is always friendly!