Steak Escape

I ordered a grand escape with extra meat. They didn’t give me extra meat. I also ordered chicken nuggets and they were completely raw in the middle. I am pregnant and cannot eat any food that’s under cooked. I tried to call the store and make an complaint they didn’t answer the phone properly I could literally hear myself saying hello then was put on hold with no answer. I completely wasted $31. I will never go back to that location they are very unprofessional.

I have never left a negative review of anywhere until now. We were the only ones in the restaurant and it took 35 minutes to get our two, simple orders. The workers were constantly screaming, cursing, and doing nothing. My order did not come to me until I came up to the counter to find out they have not been working on my food at all. The food was fine but service was pathetic.

What a lousy place to eat. It was a disgusting restaurant with the laziest workers. I never leave reviews but this took the cake for us. We walk in, no credit cards taken, only cash. We ordered, waited 30 solid minutes for our food and then we were missing a kids meal, told them, they looked around and what seemed to look like more energy spent on looking productive than actually doing there job.. after 20 minutes (the entire family finished eating except for my kid missing her meal) we are still waiting. I finally asked for our money back and they found out kids meal sitting between the oils and cooking tools. Just sitting thereand hesitated to give us our money-back. Offered the cold sandwich

I’ve been here for 30 minutes and still have not been given my food. I pulled up to the speaker at 7:23 and sat for almost 10 minutes with no one answering. Pulled up to the window and was told they didn’t know. Ordered my food and was told to pull around by the door and park and someone would bring it to me. Still sitting here with cars steadily going through the line behind me.

Maybe this place have new owners but which ever it is, the quality and portions of food is ridiculous. I had to explain to the Mexican lady that my Philly sandwich wasn’t right and barely had any meat on it. Never again will I visit this place and she had a bad attitude which I know she understands my language very well.

normally my favorite place. This time I was very disappointed without asking they put excessive amounts of mayonnaise so bad you either had to rake it off or was not able to eat it not really sure why it's changed so much but used to be awesome was very unhappy and my friend that was with me had to have hers remade and still was not edible