Panera Bread

My food was amazing! A young, new worker took my order and she was magnificent. While waiting for my food, the young lady making my sandwich was very kind. These two young ladies provided me with and excellent experience. I believe their names were Justice and Jaelyn. Absolutely loved the customer service, as well as my sandwich. Will definitely be returning!

The person who took our order was not friendly and did not want to be taking our order. After my less-than-impressive experience, I noticed a rudimentary printed sign that said 'Please use the kiosk to order' near the register, which we didn't notice before we ordered but it explained the interaction. I'm not a fan of places that are in the business of customer service that don't like serving customers and want us to only interact with machines.

There were 5 of us in our party, and we were able to still order the strawberry chicken salad (although it had already been taken off the menu, due to changing seasons). Four of the 5 of us ordered that salad, but I was the only one who hadn't ordered it before. I found it delightful, and our group had a great time, as well as ordering pastries "to go"!

Update: got a Tuesday bagel pack and the employee Elijah was above and beyond! He asked us all the right questions, he appreciated us, and made our day better! Thank you for your upbeat attitude Elijah and for being the best employee!!! Love love love Panera Bread! It’s great to be on their loyalty program, makes things a lot easier and cheaper! It’s easy to just set up with you phone number or the app in your phone. With an account you can order at their cool new computer set ups and makes everything quicker! I always get great service here, great food, and will come back time and time again!