Kfc

This location clearly does not spend much time training their employees on customer service standards. Went through the drive-thru this evening and was at the speaker to order for a minute or two, no response. Thought the speaker might be broken, so pulled up to window. Girl at window ignored me for another couple minutes, and when she finally did open the window and acknowledge me, I asked if the speaker was broken and she said, "No, someone was supposed to take your order, but you can go back around through the drive-thru again to order now", as though no one talking to me at speaker was my fault. Of course a line of cars had formed by then. I started to ask her a question and she closed the window on me and walked away. This location has been a little hot and cold on customer service for a while, but this girl was overly rude and ensured this was my last visit here.

Got say worse customer service ever asked for recite was told to pull up fount no one came out after 5 min. Then to top it off ordered 8 PC meal only got 6PC's and instead of mash potatoes got Mack & cheese. This KFC has always been hit and miss and I will not gamble again and will not be go back again.

Worst experience at a restaurant/drive thru in my life, when I got to the window the guy just held his hand out for the money didn't say one word even after I said hello he then gave me my card back slammed the window then returned with my food and opened the window half way and just held my food out to me and proceeded to slam the window!! No customer service what so ever ! Not one word!! And the food was old dry and not warm!!This place needs to be SHUT DOWN!!! Rude, Unprofessional,Old Food,Cold Food!

Bad service, been living in area 15 years And worst experience at restaurant. I went to drive- thru ordered $40 of food no customers in line behind me, person in intercom rush me to order wasn't a big deal because I had my order Then when got to window person took my card and gave me my order without asking if I need a receipt messed up order so I drove around building returning to window told the person the order was wrong right away the person got defensive and started arguing that I have to ask for buffalo sauce on my buffalo chicken and I responded I didn't receive a receipt he said I have to request a receipt. The window person seemed hostile so I asked to speak to a manager they responded they are the manager. Any other restaurant would ask if I wanted the buffalo sauce and if I require a receipt. Two nights prior a went to a Yelm location ordered same order but they were curious and asked all the questions and they were busy I was five wings short but I was more happy with service.attatched is a picture of a chicken sandwich in my order some kind of black stuff on it service and quality not there I rather have missing food then bad service. My trip was March 3,2022 at 5:45pm