Panera Bread

Service in this location is not particularly good. Found a dead fly in my Fuji apple salad. The manager apologised and offered me a new salad when I pointed out the extra protein. The counters were a bit messy, not well cleaned. Cups on the counter, ice spilled over, we had to clean our table ourselves because it had lettuce and dirty napkins on it. Management could definitely improve!! We will visit again because we’ve always enjoyed the salads but a different location…….

TERRIBLE customer service. I came here this morning and it wasn’t even busy. I waited 10-15 minutes for an egg sandwich and iced latte. It was either a manager or team lead (male) waited that long to tell me the espresso machine wasn’t working and basically gave me so much attitude when I asked for a refund or something else. So short and snappy. Just pure rude. Then I asked for some syrup from another (female) and got the third degree from her who actually yelled at me and made a scene. It was embarrassing. Luckily there was a nicer woman who helped get me some syrup. Paid $6 for an iced late and got a terrible $2 iced coffee that was disgusting. I worked in the service industry and this is NO way to treat people. Get proper help!!!! Do better. I will no longer come to this Panera because of that terrible experience.

It appears I should have read reviews before going here. I waited in line for at least 20 minutes which pushed past the “breakfast “ time. Therefore, my sandwich price was double. They got the order wrong, didn’t give me my side, and when I went in to address the wrong overpriced sandwich, I couldn’t get anyones attention because they were all laughing and discussing the woman who was baffled at the double price of the sandwich at 1139am. I wanted the correct sandwich or a refund and was rudely told (without any eye contact as she was walking away) “ you get one or the other!!” I was not asking for both- got my refund without apology and went on my way. Got me out of my Panera craving hopefully for ever!!!!

I just ordered a cup of cofee and the staff was unable to serve it. I waited nearly 15 minutes at drive through after a long day and they gave me almost ice cold cofee. I asked for my money back and they made me wait for that as well. My son was crying at the back seat and I had to leave my money as well since I could not wait anymore. I spent my precious 15 minutes for nothing! Also after all no one apoligized! They clearly need trained workers!!! I recommend people avoiding this location!

Significantly disappointed with my experience. My order sat because my name was never called nor did the buzzer buzz. When I asked about my order I was told, “if you were paying attention.” I was one of six customers over the course of 30 minutes. The order was made incorrectly and when I asked for a cup for my drink and the chips I paid for, the person behind the counter started swearing at me under the breath.

Chilly day...wanted to dine outside on the patio to be safe. I ordered "Pick two" a cup of Turkey Chili and 1/2 Spicy Thai Salad with Chicken. The cup was what I would call a bowl! Very tasty, not too Spicy..just right. Filled with perfect portions of Garbanzo and Red kidney beans, ground Turkey tomatoes and Spices...very satisfying! The Salad was topped with crispy tortilla strips, very fresh greens, chicken was tender and lightly seasoned. I chose a crispy baguette to go with and I could barely finish because the portions were so generous. At the suggestion of our server, I had the delicious lemonade (forgot the other yummy flavors in it but finished every drop! Delightful! Overall, 5 stars for outdoor meal!