Little Caesars

The only reason I'm even giving them one star is because the food is pretty decent. Service on the other hand is absolutely horrible!! Every time I come to the store I spend no less than 15 minutes sitting in the line that maybe has two or three cars including myself. The staff seem extremely confused they never have a hot and ready pizza to be ordered when you come in. There's times I've spent 5 minutes at the speaker before I could even get service! Several times I pulled up in the line to order and right there at the speaker and the menu board there has been trash piled up instead of being taken to the dumpster across the parking lot. The store itself always seems to be pretty clean it's just filled with chaos.

This store seems to be grossly understaffed. There is never anyone at the front counter. None of the employees in the back acknowledge your existence either. Myself and 5 other people were in there one evening for 15 mins trying to pick up or place an order before anyone came to the counter. And that person was trying to do the job of several people. Then what I assume was the manager and another employee came inside from smoking and she chastised the front counter person because we were waiting. Perhaps she should have been inside managing her people and giving direction. Lead by example.

I get being busy but at least acknowledge our existence when we come to the speaker after sitting there for five minutes which followed sitting in the line for 10 minutes. We finally had to pull up and just order at the window. Then after waiting so long, we realized the line just wasn’t moving. We would have gone inside but we already spent 25 minutes on nonexistent service. I’m not expecting five stars but if you can’t even give the minimum service, I’m not going to waste my energy. I gave two stars instead of one because you could tell they were busy.

It's sad! At 19:00 hours placed the order online to be picked up at 19:45 through the drive thru. Gave ample time to get it done and ready. Left her at 19:35, and 7 mints to get there. When I arrived, still had to wait another 15 mints, it wasn't done nor ready. Then, the wings were spicy when I ordered non, sweet wings as the spicy give me heartburn. At 2:00 a.m. I'm suffering.

The pizza was good, I've always had good experience with the customers who are also there waiting but the staff always seems grumpy that I'm ordering 1 pizza. Is there something wrong with asking for a pepperoni pizza? They also didn't have any garlic-parm wings which was quite sad. They just said no when I asked and didn't even feel bad about it. It honestly kind of hurt my feelings.