Taco Bell

Poor customer service. There were only 2 workers there. My cousins and I ordered quite a bit so it took a bit long. They forgot 2 items. We went back through the drive thru, as we haven't left the parking lot yet. I mentioned to the worker that we just came through the drive thru and they missed two items. The worker was asking questions to make it sound like I was lying about missing two items. And then proceed to charge me for these items again. After explaining everything again she didn't charge me. Once I got the window, she tried to apologize because she "could not understand me through the mic." I asked her for my receipt, as I didn't get one the first time. She tried to hide the receipt from me. I had to ask her 3 times for the receipt and then she mentioned she gave us free cinnamon twist. Once we got home, one of our items was deconstructed. Another item was spicy when it should have not been. Just poor service !

This place is a waste of time. Continuously running out of product and the staff is very unhelpful. I’m pretty sure The management team nor Owners care much about the service they provide at this location. please don’t let the recent remodel fool you into thinking this place has changed any. Spend your money anywhere else but here ,you’ll thank me later. Disappointment everytime. I will never visit this location again even tho it’s 3 minutes away from my home!

I wish I could give this location ZERO stars!! My family and I have visited this location on numerous occasions since the reopening. I am saddened to say not much has changed inside the kitchen and every single time my order has been wrong. The workers seem to always be HIGH on something and very careless... as well as VERY unapologetic when they mess up your food order. This Tv hwy location is a total loss. Customers beware.

This use to be a decent TB. I now go to a different one because I got so fed up. Occasionally I forget and stop here, but I’m reminded EVERY time why I avoid this one on TV Hwy: quality is low, usually something in our order is wrong, and go through the drive thru is pointless if their are 2+ cars. Tonight my hubs stopped there and my burritos had the dry, crusty scrappings from the bottom of their bean container. 🤮

They never get your order right, they are very rude and there is alway a super long wait. If you have 30 plus minutes to hang out in a drive thru just to circle back and wait another 30 minutes because your order is incorrect than this place is for you! If That doesn't appeal to you then I'd strongly advise going to the next closest location. Im surprised corporate has not taken over this location or shut it down.