Taco Bell

Terrible service and food was not edible. Waited 30 minutes inside after ordering only to recieve cold literally thrown together food. The filing was basically slopped on it and all over the outside of the tortilla. The hard tacos were so cold, sloppy and soggy they couldn't be picked up without falling apart like a torn trash bag. Ordered no tomatoes and recieved tomatoes. Missing part of the order. The "manager" moves to slow for fast food and actually took a personal phone call on her cell while customers waited for food and other employees stood around aimlessly. Never will I waste my time or money on this location. Sad, customer service isn't a thing to these places anymore. Ridiculous. Regional manager or owner of this location needs to actually look at these reviews and do something about the horrid management.

Although this location has set hours, you could flip a coin and guess that more accurately than if this Taco Bell will be open. Sometimes they are out of supplies, sometimes they are just completely closed, and other times (like this time) they will take the order from the person in front of you, at 7:30pm (5 hours prior to closing), and then inform you that they are closing early due to staffing issues and will not be taking your order. This Taco Bell makes GREAT food, but it's such a hit or miss that it's not worth driving to to see if maybe they are open or have the supplies to make that great food. Steer clear from this location until they resolve these issues.

This was a wild one to be honest. I came in around 7:50 ordered, took my order 7:55 inside. Payed, he threw my receipt at me (blonde), and threw my money on the table and counted it on the table. Then around 7:57 I waited for my food, noticed how there about 5-6 people working and legit no curbside ordering cars. Took them 25 minutes to make 4 tacos… I’m a Taco Bell fan but this was not good. Go to the other one that’s down the street, it’s better and more speedy. But remember at the same time theses are high schoolers so that explains a lot right there. But besides that, a lot needs to be worked on. Manager please fix this up!

I received an order with meat when I ordered vegetarian. No big deal. I went with my receipt and food items to have it corrected and the staff became very irate with me. They asked me for proof of purchase and the food items. Again, that’s fine. I have worked in food service mistakes happen. I calmly spoke and said I understood they were busy and just requested a refund instead of having them make the items again since they were busy. The staff member (not running the register) stomped off with my receipt said “Fine even better” and angrily plugged it in to their system and said “we don’t have time for this” and then told the register employee to open the register and give me cash. When the other member asked for the key she got even angrier. I am still unsure why there was a need to be so upset- I didn’t even ask for the items to be remade. It was also an understandable mistake but I really did not appreciate how I was treated tonight for returning an incorrect order.

I love Taco Bell, but this location always seems to run very slow. I usually grab taco bell as a little dinner after a long day at work. But recently I’ve had to sit in line for a minimum of 30 minutes after I’ve placed my order just to get to the window to pay. And when the line is not super busy, after I’ve ordered and paid for my 2 burritos and a nacho. I usually end up sitting there for 10-15 minutes. It seems that this location is either extremely understaffed, or bad management when it comes to customer service. Another note, it shows they are open till 3:00 AM, but the last few times I’ve shown up around midnight, i roll up go the drive thru and I am informed that they are closed. Yet all the lights are on, the employees are just sitting in the back, and I have to take my business somewhere else. TLDR Slow customer service, incorrect hours, and the Mountain Dew Baja Blast mix is always off.

Been going here since 2009 and things have definitely changed. This was the biggest drama I’ve ever encountered. The manager kept going between the drive they and my order and took awhile before I could even place the order and then she bailed. After waiting awhile I reached over and grabbed a cup. The manager started yelling and threatening me about calling the cops. After half an hour of waiting I simply asked how much longer and she went off on me again and said if I stopped arguing she can make the orders. After 40 minutes I asked for a refund and she just flipped out. After an hour I got my order and she told me never to come back again. I guess it’s the sign of the times but I’ve never encountered such harsh customer service from a manager. There’s always someone new so I doubt she’ll last long but going to this particular place is torture. Very sad to see it go down hill.

I ordered my food on doordash at 5:30 p.m. door Dasher called me at 6 p.m. to tell me they were out of all soft drinks except Pepsi. So we fixed it then the door Dasher called me back at 7:30 saying that they had lost my order and he asked if they could speak to me and they told him they didn't have time for all that while I was on the phone with him. It also took 3 employees before I was able to speak to a manager after I had to drive up there to get my food . I would have to say this is the worst customer service I have ever had with a fast food chain.