Dunkin' Donuts

I’ve gone to this Dunks ever since I can remember, and throughout the years, it has gotten consistently worse. Most employees I have encountered rush you through your order when you place it at the speaker, which I find can be stressful. I understand it is a fast paced job and you want the line to move fast, but we are people not just cars in a line. One time when I got to the payment window, there was a trash can on the counter where they place our food before they hand it to us. The outside of the trash can looked gross and had goo all over it. Then, when I wanted to recieve my food, they took the trash can off the counter and didn’t even wipe it down before they put food on it. One time, I asked to pay for the two cars behind me because I knew them, and the employee said no because they were too busy, that just doesn’t make sense to me. They do get my order right usually so that is why I gave 2 stars.

There are a couple people working here who can be very curt. A little bit rude but also rush you for like no reason. One was blonde, maybe a manager. The other has dark hair and I think her ethnicity is Indian? Anyways I haven’t had great interactions with either person. Not all but a lot of the employees here seem to not care and aren’t very polite. Also I believe that manager was having a discussion regarding the other girls work performance like leaving early from work, right at the window. I didn’t even get a greeting, just my coffee and food shoved at me. It was pretty unprofessional. Then despite the food here normally being cooked decently and coffee made well, this time I had a literal like maybe cheese wrapper in my sandhwich. They made me a new one, no issue but likeeee…: mistakes happen but they didn’t seem too concerned tbh.