Firehouse Subs

This review is more about the birthday rewards on the app, I generally love Firehouse Subs and the employees in Union were pleasant. I got the app on my birthday and got my free offer, good for one week. We went on the last day which was Labor Day and they were closed so I lost out on my offer. This was then my wife's birthday week and we went back on the next Sat. They said they would not honor any birthday offer unless it was on the actual birthday despite our e-mails and app offers saying they were good for one week. We considered walking out instead of placing a $50+ dinner order for 4, they were out of my wife's favorite brisket, 2 people didn't get pickles, didn't have any Rice Krispies Treats for the kids meal either and they misheard an order of a large combo so got home to find out it was only a medium combo. We should have just walked out.

The subs are very good!! But i like this location especially because of the staff. I went today evening and the service is A1. I ordered a sub with tuna salad and i dont like taste of celery in it. The guy politely offered me to change the sub and didn’t charge me extra. I was surprised with his gesture. I have never met someone so humble like him. I would love to go next time both the guys were very nice.

Great prices! Way better than subway! The bread seems to be home made bc it's super soft! I like how they use their own deli meats! I tried their turkey and cheese sandwich and it was very tasteful. Portion was just right and so was the filling inside. The cheese was still warm and melted! There was something about the sub that just seemed more of "homemade" than commercialized. The setup is pretty unique. I can see this place being busy during the week during lunch hour. I will def be coming back and would like to try their meatball sub!