Which Wich

They are NOT open until 9. They apparently close at 7 but 7pm to them actually means 6:30 ish because they have already shut everything down and are finishing cleaning by 6:45, but they do allow you to come in, watch you look at their digital menu, still watching while you pick a card, and begin making your order AND THEN stop and let you know they are closing at 7, even though it is still NOT actually 7pm. They obviously can’t be bothered to change the listing time of a 9pm close or answer their phone so you can make sure…. Nope they wait until all of the above mentioned actions take place and then point to a printer paper copy of the schedule change….sitting beside their register… which you are not able to see until you get to the register… which is not where you place your order… Still using the excuse of staffing shortage, though I know of several people who’ve gone in to ask for applications but were told they were not hiring…..

There were some issues with my order yesterday but I believe it was due to a local internet outage. I called when I realized the order wasn't right and they offered to remake the food and refund me because they couldn't find my original order at first and I had to wait. I told them a refund wasn't necessary and I only wanted to the food to be remade but they insisted I accepted a refund as well. Great customer service.