Jack In The Box

I have been meaning to write this review for what seems like FOREVER! Kayla at this location is an absolute GEM! A blue diamond to be exact! I just looked up the most expensive and rarest gems on earth and that's it by far, and that's what this location has with Kayla! I don't know if she's management but if she wants to be they should secure her by making her management! I usually get pretty decent service at most Jack in the boxes but absolutely none of them compare to to the service I get from her EVERY SINGLE TIME I GO THERE! This might seem like an over-the-top review for a fast food chain, but considering the fact that no matter what kind of day I'm having when I leave this location I always leave with a smile on my face and in a better mood than when I came. That MATTERS, and deserves serious recognition regardless of what type of customer service it is. So THANK YOU KAYLA! For making my life just that much better each and every time I see you 😊💞🥰

Irene fixed it!!!! And comped me a shake for my troubles and apologized too many times for what she didn’t do. Thank you beautiful lady. 5 stars. I also want to say those two young men were doing their best and I’m sorry for snapping at you but I was very frustrated and that’s not an excuse ever. I worked fast food and I already know what was said when that window closed and I don’t blame you. Thank you to the crew at 3 pm on July 5th y’all were all super nice and accommodating. Where’s Joe though? Original: ……. I need a manager to get in contact. Paid for food I couldn’t eat and returned and told no one was on shift to do refunds. I wasn’t about to hold onto a burrito I wasn’t going to eat so I returned it. Ordered at 5:10 this morning. There is no egg, cheese and bacon burrito. Usually when Joe is here it’s easy sailing to just ring me up for such a burrito. I don’t like the ham or the sausage at JIB. Sub out the other meats for the bacon right? Extra charge whatever. I get home and it’s ham and literally one and a half pieces of practical uncooked bacon and ham. I go back and young man can’t do refunds. So I ask to remake it explaining my complaint. It’s subbing not removing. Two strips for every meat removed, I paid for. I get the second burrito and it’s literally two pieces of bacon and half the amount of eggs. Like I’m not trying to be rude or mean but I got up and drove down here. I paid almost $7 for something so trash and what I did not order. I don’t make much money so when my kids and I get a chance to go out yes I expect it to be correct. Spent $21 at Filiberto’s for everything to be completely wrong. I’m a freaking dishwasher making $15 an hour. I am not a Karen I just expect my freaking food to be what I want just as my job expects clean freaking dishes. It’s what the customer paid for and is expecting.