Williamsburg Arms

It is no longer called The Williamsburg Arms. It is now called Malt and Barley. Food and service is very good. The owner Mike is super friendly and our server Jordan was amazing. Jordan is very attentive and bubbly even though she had so many tables and she was very busy out on the patio. The other servers are also very nice and friendly. Never had a bad server or bad service. We have been to this restaurant many times and continue to go back because we love it there.

Mediocre at best. Service was friendly, atmosphere was ok, there was little thought put into the food and everything we had either tasted plain or was just poorly put together. Typically I would not leave a poor review without speaking with the server first, but they didn’t even ask when we paid and left. Based on what I saw from the outside I had decent expectations, however I would not go back.

I was in on Tuesday Jan 9th, 2018 with my best friend to enjoy a night out. However, the service we received was absolutely terrible!! Our server Britt G ignored us the whole evening. This was now the second time this abysmal waitress served us. When we tried to get her attention she’d barely acknowledge us and walk away rather than standing at our table and actually taking our order. We waited for our order longer because apparently smoking was more important than doing her job. I’ve had bad service before but NEVER anything is awful. She ignored us and was super rude! I do not understand how this woman is a server. I used to go the pub at least once a week but because her service has put such a bad taste in my mouth that I don’t want to go back and I’ll never recommend the pub unless my friends want really crappy service. She walked around being polite to the few people she knew but clearly showed how she feels about her job when she treated my friend and I (who are also paying customers) like garbage. She was by far is the worst waitress I’ve ever encountered that it came to the point we almost walked out. Britt G has turn a place we used to like to go to, to a place we have no desire to go back to. She was RUDE in every sense of the word. She needs a lot of training in how to be polite and respectful to your patrons. I’d rather get a root canal than be served by a waitress like her again. She has no regard for anyone but herself. Also, it was nice to see her phone took priority over your customers. No wait, that too was extremely ill-mannered. We have never been so irate by server but she managed climb her way to the top. Awful, awful, awful! I only rated this a one star because I am not able to give it less.