Charcoal Steak House

We went for a double birthday celebration on Sat. Jan 5th, we had such an exceptional experience, it had to be followed up with a review. The staff were friendly and genuinely caring about our experience, not just our waitress, but what seemed to be a manager also came around a couple times to ensure we were taken care of! Good customer service seems hard to come by these days, but we left very happy with our experience that evening. We’ll b back, thank you.

Came here for brunch on a Sunday morning, around 10:30am. Was a very nice and clean place, was seated immediately once we arrived! Waiter was awesome with recommending drinks, and food. Got the Biscuits, Breakfast Skillet, and Avocado toast, all were incredible but the biscuits stood out to me the most! I still think about those biscuits to this day, really incredible! Will definitely be back when I'm in waterloo.

Great experience! Amazing for getting all dressed up for an anniversary or so. Had a really delicious meal and the service was also fantastic. Definitely a restaurant that’s worth it. Prices were good for the servings of food, had the Mushrooms Fettuccine and a burger and both were so much food we couldn’t even finish it all. Also thanks to our server Victoria, she was super nice and took care of us throughout our time there. A must go!

Chantelle provided a wonderful service. It was a cool day but we were still able to have lunch in the heated patio, which was very comfortable and peaceful. I ordered the Shanghai Beef Bowl which was okay but not as good as I expected. The beef was hard and the sauce was too liquid, which remained at the bottom of the bowl. I would suggest making it a bit thicker. I recommend this place just not the plate. Hope next time I make a better choice :)

This is one of my favorite restaurants in the city for special occasions. Prices are on the high side, but the food and service have always been fantastic. The only thing I'm not a big fan of are their desserts. I've tried various ones and they've always been too dry and with an artificial taste. Plus, the crème brûlée was not what I expected; it looked and tasted more like a pot of weird cream with no burnt sugar on top. Aside from the desserts, I highly recommend Charcoal Steak House because the food is worth it.

Food 3.5 We are really amazed by their appetizers. Pig tail is perfectly cooked and the seasoning/sauce is just at the right level, not overly sweet or strong. Petite Wellington is something we have never tried before. It’s easy to eat with nice texture. The sauce also tastes good. However the main fish is just average. The lemon in seafood risotto is overlong strong and dominating the taste of whole dish. Was expecting seafood or salty delicious taste but now it’s too sour. The steak I ordered has too much oil/butter/spice on it, makes it overly oily and salty. Can’t taste the original beef flavor. Service and atmosphere is pretty good. Worth the fine dining title and special occasion.

Exquisite! From the ambiance to the service to the meal, by far the best restaurant my boyfriend and I have been to. To start we got the petite beef Wellington, which was juicy, buttery, and full of flavour. An absolute must for next time. As mains we got the 14oz ribeye and the seafood risotto. The lobster based risotto tasted exactly like a mouthwatering lobster with scallops, shrimp and halibut, all cooked to perfection. The succulent ribeye was cooked a perfect Medium rare, seared and crusted to perfection served with a creamy garlic purée. We finished off our dinner with the most spectacular crème brûlée. A specia shout out to Robin, our waitress who performed exceptional service.

Went for my birthday dinner and I was very impressed! We started with some cocktails, I would highly suggest the rosé sangria and mojito. For an appetizer we really enjoyed the petite beef Wellington. Very tender and moist meat with a beautiful flaky pastry crust. Very delicious. For our main we shared the flinestone tomahawk steak. It was MASSIVE! But so, so delicious. Perfectly done with a nice, beautiful crust. Comes with 2 Caesar salads, 2 sides of veggies and 2 other sides of your choice. We decided on mashed potato and the loaded baked potato. The steak pairs nicely with a cold corona. Everything was fantastic. Our server was very attentive, sweet and friendly. She was just wonderful. The environment was nice, perfect for a date night or family dinner. Definately a bit more pricey than some restaurants but it was very worth it. Complimentary dessert for my birthday was really appreciated. I tried the coconut crème brûlée and it was really tasty! The perfect end for the night. Can’t wait to come back.