Bojangles

Worst customer service! Person taking our order spilt one of the drinks and did not apologize to us. Just gave a mean look and on top of it all, didn’t hand us back the card right away until after we parked our vehicle to eat and the employee sarcastically said “nice job.” Definitely won’t be back with such disrespectful employees.

They substituted wrong sidedish without asking. And still missing one sidedish. Called them right after but was told that they don't have COLESLAW and pick it up next day. Nextday nobody knew about this. After they saw my receipt they said they don't have one for that day. Was told to comeback tomorrow. What kind of chicken place doesn't have coleslaw for 3days. And who wants to go there 3 times for a single coleslaw. They seem nobody cares. BEWARE THIS PLACE THIS LOCATION. NEED TO CHECK INSIDE BOX BEFORE YOU LEAVE THERE. Very annoying and very unprofessional.

We anticipated the opening of this place for several months and were thoroughly disappointed in our first visit. The fried chicken was so burned that it smelled like smoke. I can tell that the grease they used to fry the chicken was burned and that is the only thing we could smell or taste. We each took one bite and that was enough to return the food for a refund. The chicken is basically the reason the place exists and they couldn't even get that right. The manager (or whatever she was) was not very pleasant about the situation. After I told her the chicken was burnt The cashier turned to the manager and said, "the chicken". Manager looked at her, nodded, and asked the cashier if we wanted a refund (as we stood 3 feet away from her) then she got my money out of the register and didn't say two words. Seems like they do this a lot based on some of the other reviews. Too bad... It would explain why the place is practically empty just a month after they opened.

I stop here often in the evening and order coffee with my meal. Tonight I get to the window and they tell me "we don't have coffee." When the manager came over to change my order price I asked if they had discontinued coffee. She told me they just didn't want to make it at night and they "never had." I guess I've been drinking imaginary coffee at night here for years.