Texas Tea Room

My husband rated his a 3 and mine was a 4, but since I could not rate our food a 3 1/2, I gave it a 4. I bumped it up with their customer service being EXCELLENT! We were traveling and called in an order with them being very busy at the time. The wonderful person who answered the phone took the time to answer all my questions and was polite. They were VERY busy, but the online menu was blurry and so we needed some help, she provided it. I had the non-traditional chicken salad sandwich on their homemade nut bread 🍞 and I would give it a 4. It was not the best I ever had, but it was very … enjoyable and filling. My husband had the Rueben with sweet potato fries and he gave it a 3. He said it tasted average, but the corned beef was over cooked and dry. He was not crazy about the sweet potato fries, but he too thought the person who helped us, both on the phone and inside, was incredible. I would say if we are ever out that way we would try them again. It is nice to have GREAT customer service and nice to have some of the choices we had off of their menu.

I recommend this establishment! I took my beautiful bride of almost 25 years to sample the local fare at the recommendation of Lisa in the Driver's License office. As we walked in we were greeted by smiling faces and an almost packed front room. We seated ourselves, as instructed. Our drink orders were taken almost immediately. It was chicken fried steak day! We both ordered the special, the chicken fried steak was served with white gravy; and was delicious. Crunchy and good flavor, the coating stuck. The gravy was tasty. The green beans had excellent flavor, but were overcooked. I thought the mashed potatoes were so-so, but I like lumps in my potatoes. I had three deserts. Red velvet cake, carmel cheesecake, and carrots cake. I was not a fan of the red velvet, however the other two were excellent. We will be back.

Chicken salad sandwich is good. The grilled chicken pita was OK. Service is lacking however. Very unfriendly. We did not feel welcome here. Workers do not practice safe distancing for their patrons. Everyone is jammed in together. Workers do not wear masks or gloves. I saw waitress wiping down table without any kind of disinfectant. And then she just put it on top of the bar. Then she grabbed it again and wiped the next table! I was quite shocked. We will never be returning here with that kind of carelessness! That is a sure way to create a pandemic right there in your own home town of Carthage. Thank God we were just passing through. Complete and utterly shocking!!!

Rate of one star is for today visit only. I have always recieved excellent service and great spaghetti every time I have been here usually weekly or more. Today my the spaghetti was not good. Served enough sauce for 3 people enough noodle for child and noodles were not cooked enough. However my disappointment is not that the spaghetti wasn't good. My disappointment is in the fact that they did not care. Noone inquired about the problem so upon check I explained and I got eye rolls smirks. So disappointing for a local establishment.