Casa Alde

The food is great but the customer service is poor. The woman at the window doesn’t say a word to you and just hands out the order and closes the window. Their website actually adds a 10% tip automatically and you have to change it yourself if you don’t want to include tip or if you’d like to tip more. I tip because I think it’s important to do so at hard working local businesses but it rubs me the wrong way when I tip and I don’t even get greeted or thanked. A simple “thank you” to your customer can go a long way. This has happened on several occasions and I think it is just poor taste. The food is good but don’t expect to be treated nicely.

The reviews about the customer service experience are spot on. The lady at the window is unwelcoming and seems bothered taking orders. Don’t expect to be greeted, thanked for your business or even smiled at by her, literally just take your food and get out is the vibe. The food is personally not worth putting up with the experience. It’s unfortunate since this is a local business.

Lunch on a Sunday. Seated quickly and drink/entree order taken quickly. Then we went through two things of chips and salsa waiting for our food. They were very busy with several large groups so this may be out of the ordinary. Fajitas tasted good but they were tough. Food was good but nothing out of the ordinary. Price was good $17 for two meals, two drinks and one side taco.

Go back to the homemade tortillas! Used to love their fatty tacos, would pick one up all the time even after the moved into the food truck. But I got a fatty a couple weeks ago and noticed their HEB flour tortilla off the bat. Idk what happened to the homemade ones that made it so good? But completely ruined now.. probably won’t go back.

This was my first visit at the food truck. I have been to Helen's Casa Alda back 8n the days I new Helen very well she was very kind and cheerful. My visit was nice the young lady service was also pleasant and kind. I had two bean eggs with a strip of bacon with flour tortillas. They were fulling an delicious. The salsa was great it brought back memories. Thanks for the great service, up the great work and smiles.

Tried this food truck for the first time. My breakfast taco will filled and delicious. My husband's fajita taco tasted great but very skimpy. Although we would love to go back the attitude of all the workers was a complete turn off. From ordering to receiving our order and asking for napkins... we felt as if we we're a huge bother to them. If only the staff was friendly 😕

I have been eating at Casa Alde for 20 years and have always loved their tacos! They are one of the staples that makes Buda great. While the business model has changed, the heart and passion behind what they do stands strong! If you are new to Buda, I recommend the fattie, the jag, and the dude. You won’t be disappointed.