Dunkin'

This is the slowest Dunkin I've ever been to. It doesn't matter if you drive through or walk in. You're guaranteed to wait for a good 15-20 minutes to even order. There is always staff so that can't be a reason. I've walked in before after waiting in a line for 15 minutes and there has been 5 people working. No hustle to get anything done, just taking their time and talking. Management should really figure out why only 1- 2 orders are taken at a time.

3 cars in line including me each person had to wait at least 5 mins or long to be able to order. I decided to pull out and go in the store because I waited at least 10 mins to get anywhere in line and then put on hold to order. I go inside and there is one other customer and at least 5 employees. No excuses for taking that long. It was dead there. Spent at least 20 minutes upon arrival to getting my order. No rush happening on any end. Got my sandwich cold but thankfully my drive was short and I had a microwave to bring my sandwich to a reasonable temperature.

Me and a friend went there about two weeks ago. We ordered one coffee and one Boston Creme donut and one regular chocolate donut each. The coffee they gave me was wrong, and instead of two Boston Cremes and two chocolate donuts. The donuts were not fresh. It is sad how this place used to be so good.

I love dunkin donuts. This particular Dunkin does have a moderately high turnover rate ive noticed, and sometimes has technical issues with their computers, but you can still order online which take like 2 minutes and you get rewards and they can make it!. The donuts sell fast and the menu is usually only out of 1 or maybe 2 items every now and then. Customer service and Drive through manners are great! Really good listeners and good communication from the team. Plus, the prices and online rewards are amazing compared to starbucks!