Tap Tea Bar

My husband and I are visiting for a business trip and stopped here twice. We’re both Asian and love our boba. First time was (12/8) evening and we were the only customers there. The lady at the register was SUPER nice and explained everything very well. I got a Tiger boba regular milk tea and my husband got one of their matcha frostea boba. The other lady who made our drinks was fast and got mine done before my husband made his choice. We both got the regular size since we didn’t know if we’d like it. Turned out we really loved it! The tapioca had a good taste and chewy texture. We loved it so much that we went again yesterday evening (12/9). However, this time we had a different experience. The place had a good amount of people there and the workers were different. The lady who took our order was very nice. I loved their tiger boba so much that I order a large this time. I knew the person who made it was different because it was completely different. The drink was extremely watered down, it tasted like I was drinking poorly flavored water. The amount of boba was little. Barely any brown sugar syrup on the sides. No ice. I was very disappointed. My husband had gotten their regular sized taro frostea. It was good but not the same consistency and quality as the matcha frostea he had gotten the night before. I seriously considered going back to ask for a new drink or a refund because of how bad mine was but they were so busy and I didn’t want to bother. If I had tried this place for the first time based on last night’s boba, I would’ve given this place 2/5 stars but since I had such a good experience the first time I decided to give it 4/5.

We were in Wilmington for the day and me and my nephew have been trying different boba spots from jville to wilmington. we came in here and we did not know what to do ordering wise. we looked at the menu like any other location and went to the order corner. the worker was reading a book and just said "you need to go fill out the menu and bring it back over here" ...i had no idea what he was talking about. i found the menu and was confused did i have to fill one out for all four people with me.. where was the pen? so i brought the paper menus to the order desk to which the worker was still no help. it was honestly very stressful just to order 4 drinks lol but another worker came over who actually wanted to help and familiarized us with their process to which i let them know we had never been here before. we went back same day because they were actually really good just the service was wack at first and the ordering process weird if you havent been there before.. i got the thai tea and the lavender.