Starbucks

Extremely disappointed. Waited 25 mins for a Mobil order...just a simple and plain hot tea. Watched the baristas skip my order to make the more complicated drinks. I was acknowledged twice and told my order was next and it wasn’t. Finally got a refund by the time the tea was made and in front of me and then just thrown away. so I wasted my time and had to walk away without my order. My order was placed at 1:42 and estimated to be ready at 1:53... wasn’t ready until 2:15. So frustrating and I come here almost everyday because I work In the mall. So upsetting.

I frequent this location about 3-4x a week.. I give these guys a lot of credit. They deal with the most verbally abusive patrons. They are accommodating and continue to smile with all customers (the good, bad, and the MEAN!) . I always enjoy coming in... they alway treat me like they have been waiting all day to see me!

Horrible service. We were there during a busy time so I will give them that but after waiting for almost 30 minutes for two coffees the older man making the drinks could've had the decency to acknowledge me when I asked him twice if our drinks were on there way :/ the younger guy making the drinks overheard and he helped us out so at least someone there was doing their job. It's the only Starbucks in the Westchester mall but if you can avoid them try something different. Going to avoid this location in the future

This starbucks is AWESOME! I work at an office near the mall, so I frequent this location often. I see the sheer volume of people these baristas have to deal with, and I commend them for it! Their customer service is great- they always are ready to fix any mistakes and help you out with any issues. Even though they deal with hundreds of customers and long lines, they always treat me with respect. Thanks starbucks!