Arby's

Messed up twice in one week. I went earlier this week, ordered 4 of the classic beef n' cheddars and they forgot half my order, I tried calling to get it fixed but no one answered the phone. I thought oh well, brushed it off and tried again. This time I got all four sandwiches but they left the cheddar off of all four beef n' cheddars and burned the burns 😑 it's not even like I ordered a bunch of other stuff, I literally just ordered sandwiches and that was still too much to handle. Tired of wasting money so I'll wait a few weeks til the staff turns over again and maybe the next crew will be more capable. ***EDIT - after placing this review Arby's did reach out to me and send me two free meal vouchers. It doesn't fully compensate for the money I lost but it was a a good step in the right direction.

The food tasted great and they had good service. But they put whipped cream on my shakes. (For some reason most fast food places that sell shakes have started doing this.) I ordered 2 packs of their jalapeño bites, but I only got 1 packet of Bronco Berry Sauce. I would typically go into the store to get drive through mistakes fixed, but they had the doors locked (at 7 pm). So I just walked up to the drive through and asked for more sauce.

RUDE! The little girl at the window was so rude and disrespectful. Tried to over charge me. I asked for a #2 large. I repeated it twice. She didn't even ask what kind of fries I wanted. Went to the window and repeated myself yet again. A number 2 and an extra half pound sandwich. She fixed it and thrusted my drink at me almost dropping it . She rolled her eyes at me. I pulled up and checked my order.. and guess what it was still wrong. I tried calling but couldn't get through. This is ridiculous!.I don't think I'll ever go back.

Drive through is open. The Lobby is open. But they pad locked the bathrooms. I asked them to open it. They said they couldn’t. Plus they blocked off all seating and shut down the fountain drink station. No condiments set out. They might as well locked the door. Put sign up for drive through only. There is no reason to go in. Service inside seemed slower as well. It looked like they take care of the drive through faster. I’m assuming they don’t want to spend extra money cleaning.