Wendy's

Went thru drive thru and not only did they get my order wrong, they acted so bitter as if I were the cause for whatever made them feel that way. (I was polite and respectful, nothing like a Karen that could trigger such a response.) I get there are good days and bad days when working but customers shouldnt have to deal with it.

Horrible service. Went around twice to get a plain double bacon cheeseburger. First they caught attitudes saying it wasnt asked when the lady even read it back as a plain double bacon. Then gave it with everything a second time after arguing for 5 minutes the first time. Cold fries. Horrible service. Will never eat at Wendy's again after that experience. Didn't even give a receipt so when I went back with the same bag. Said cant do anything for you. Leave. Crazy. How customer service is anymore. Absolutely disgusting and all around Disrespectful.

Pulled into drive thru 25 min prior to closing and was told the system was down and sorry for my inconvenience. Well your lights and drive thru screen are still lit up. Your employees park in handicap spots without proper license plates or placards. Sorry your system is “down” and you want to close up a lil early.

Come here every morning for breakfast last two times they didn't have any food cooked in the morning and today we sat in the Drive-Thru for 20 minutes nobody answered the intercom the window or the telephone it's going to go spend my money elsewhere just left Wendy's again after not coming here for a week and once again nobody's answering the intercom or the door but they're supposed to been open for 45 minutes now not coming here ever again

I was very impressed with the customer service of D and Britta. I was charged for the wrong order so I went back in the get a refund. The manager on duty told me I had to come back in the morning, but D took the initiative to ask me what time I came, and what I ordered so he could call the other manager (Britta) and get my refund. It was busy and he still took the time to help me. Britta was off and she still took the time to walk him through the refund process. Even though I was pushed to the side by the manager that was on duty, D and Britta’s efforts ensured that I left happy, and that’s what matters.