Wendy's

My disappointing experience at this Wendy’s is no different from 99% of the other reviews I just read. Only wish I had read them PRIOR to stopping here. Excruciatingly slow service. But my real quandary is….how is this salad an “Avocado Southwest” salad. Um. No avocado. No bacon as advertised. This pitiful little salad cost $8. What in the world?? I feel sure Dave would not be proud. Have to take Wendy’s off my list of places to eat at.

I ordered 2 salads paid and received my order close to 15 minutes after paying. I requested 4 dressing and 4 pecan packs 3 times. When finally receiving my order the staff member looked me in the eye and promised everything requested was put in the bag. I got home to find out that 2 pecans was all that were provided plus the blue cheese grumbles were left off again. I have been having problems at this location for years. I have received the excuse that "most customers don't like Blue Cheese so we just leave it off." I have been a customer of Wendy's at this location for over 20 years and eaten salads at least 2 to 4 times a month and received many good salads but, l have had to go back too many times due to the same mistakes over and over again. I have to check my order every time from now on because it is too frustrating to deal with going back for items left out of my order. This causes so many issues like destruction of atmosphere of eating a meal with my wife and having to go back for pecans and blue cheese crumbles that makes the chicken apple pecan salad so good and without it the salad is not as good. I hope you check your order before you leave because more than likely it is short of something on your order and the chaos that may make in your life beside feeling lied to by staff and anger for going through the ordeal of going back again and again to get what was left off. My wife and I enjoy these healthy salads when we receive them complete but having complications again and again ruins the meal and my serenity.

Ordered online, they couldn’t fulfill my order because there “were only 3 of them” most stores have to stay open and work with only one employee. Three should be more than enough. Took my money and I won’t get it back for several days, I’m 7 months pregnant and fully not in the mood for people getting paid to do nothing and take money. My partner is a manager at a fast food restaurant and works all night most night by himself, 3 is full staffed for him and they are never backed up and make everything made to order. Just goes to show how some people “work”

I picked up an order from this location on 2/26/22. I ordered a baked potato with the cheese, bacon and butter on the side, when we opened the container all of the toppings were on the potato not on the side. I ordered a small chili but they were out of chili. I ordered a single Dave’s burger with mustard and all the veggies, there was no mustard and a very small 1/4 leaf of lettuce on the burger. It was also cold and very dry. When I picked up the order at the window I heard one of the employees saying they were now out of fries. This is evidently a very poorly managed Wendy’s or are they all this way now. Their food used to be hot and fresh and well put together…. The only item that was correct and tasty was the frosty.

Literally 20 min later our food arrived... Literally we are only ones in restaurant with employees n we get warm fries! Several customers after us get their food... Fries are warm not hot.. Been hearing fries drop within 20 min we have been waiting but we get warm fries... Manager asks if its dine in but puts the food in bag.... Service sux....and food is alright.. Been 6 months but prolly needs to b another 6 months b4 returning back to this place in Moore 3:20p

If your lobby is closed during the day, put a sign up! I had to sit at the drive through and ask for a person to come on the speaker. Picking up food for a customer, but I won’t eat here, nor will I accept any order from here again. Long wait, not attended to when I arrived at window, was going to give me wrong order. Yet people are walking around in the back laughing. This stop took me 30 minutes to get food. This is my pt job. Your unprofessionalism caused me money today. It’s sad fast food has become the bottom of the barrel yet it’s so widely used and needed. I’ve been in management, do better. I spoke with the manager, I need corporate to contact me immediately.