Subway

It was the Subway on Madera Avenue and Avenue 13, Madera, Ca. It was the worst Subway I have ever been to. Their lettice was wilted and brown and they said they had no more. Needless to say,I passed on that. This was at 1:30 p.m. They asked if I wanted the sandwich toasted. Sure. Why not? I ordered the daily 6-inch special for $3.99. Originally, they charged me $5.49 and when I questioned it they lowered it to $4.35. When I asked them why, they said they had to charge tax because I had the sandwich toasted. I asked when they listed that additional charge. They had no answer. We have a saturation of Subway shops in Madera (6 within 6.5 miles). I will certainly go elsewhere in the future.

Very poor customer service. I walked in there this morning at around 8:15, the person inside did not greet me, Automatically blurted she is closed when the door is open and the hours listed are 7am - 10pm. I asked her what time they open, she states she was late this morning with an attitude and walks away to the back. People really need training on customer service!