Roy Rogers

The food was good but the customer service was even better. The machine for grape soda was out and they replaced it so I could have grape soda. And the woman who took my order Shakara was wonderful. I never had Roy's before so she masterfully guided me through the options and even informed me that I would need to ask for toppings and sauces separately since they don't come on the burger by default. She even went the extra mile to put ketchup on my burger herself when I explained that I did not want to get my suit dirty.

Roy Rogers is a limited chain. I stopped here as I was in area for work. I had both lunch and breakfast items over a two week period Menu selections follow Roy Rogers western theme. Food was hot and appropriately served. Food was good if not exceptional. Prices average. Menu selection typical. Facilities are clean and typically decorated. Food service depended on time of day. Lack of staff in morning lead to longer wait times. Prices typical market value. There is really nothing other than the western theme to break the averageness of Roy Rogers. This saddens me as I lived near Victorville, CA, in the 1990's and knew Roy Rogers personally prior to his death. My mother and Dale were friends.

Sorry guys but this location is terrible and needs some love. Communication is poor and mistakes were made in the order. The fries tasted bad, soggy, and not fresh. The soda machine was broken too. Kudos to the manager for fixing the machine towards the end of our visit. Hopefully, I'll finally get the correct drink.