Dunkin'

I went to buy some coffee and donuts and the lady who was taking order seemed like she is not interested to work there. She doesn’t even want to listen. I said extra sugar she only put one. They messed up my entire order- i wanted to select the donuts, but when I said that no reply from them and the person standing in the window told us to move forward. the lady who took the order got angry and asked what you want for donuts. Once I said the 6 donuts, she didn’t want to listen anymore and brought those 6 and the rest she just brought whatever she felt like.

Worst Dunkin Donuts I have ever been too. All I asked for was a cup of coffee with cream and a shot of espresso. 5 minutes later I got a latte with caramel sauce. English and comprehension is a challenge here. And the bathrooms were absolutely disgusting. I guess its the patron's duty to clean it before use. Next time I'll bring the Lysol.

Ever since old manager Vicky and her 2 sons Christian and Luke left from here the place has really gone downhill. You constantly have to wait to get your order taken, you tell the employees what you want to get and some just look so confused like they don’t know what you’re talking about and they’re always constantly out of plain bagels and the strawberry dragonfruit refresher. Terrible service it was better when Vicky was the manager here.

They used to be five stars but something changed the last few months. The line would move and customers would be getting served. Now I’ll be the only one in line in the drive thru and then am waiting to place my order, waiting to pay for my order, and waiting for my order. Service has dropped off incredibly.