Kfc

Ordered just a large Root Beer Freeze at the drive thru. They asked us to stop before the window. We then saw the cashier go outside to the car ahead who was getting ready to turn onto the street and get a cup BACK from them. It was our Root Beer Freeze. My husband didn't want to say anything and cause a problem but what the hell? That's gross. How much could that possibly cost the restaurant in ingredients to just remake? I will never go to this location again.

Last time I ordered 2 Breast and a wing When I got home I had two wings and a Breast. Today I go again and order the kfc 3 piece box (2 Breast and a wing) I even showed the girl at drive thru a picture of my last order. And asked if this is correct ? She said yes …I get home and I have 2 thighs and a leg…..are you kidding me ….. this is not good. Maybe the drive thru speaker didn’t translate the order correctly. .however because of distance I ate the food which is always hot and fresh. But we have got to work on our skills in the fast food world.

This location has very bad customer service. Rude with attitude. The drive-through doesn't give a receipt so you don't know what they charged to your card. They hold you back behind the drive-through window for some odd reason so you can't see what they do your order. All the windows are blocked, making the store look messy and unnecessarily hidden. Better customer service at other locations, no need to waste your time here.