Pita Pit

I'm writing this review in hopes that an employee is recognized for the exceptional customer service she provided last night. I decided last night for my dinner I would get a pita. I walked in approx. close to 8pm, and noticed the place was pretty packed. There were only three employees at the time. One employee was about to leave and get off and people were steady walking in the door. once that employee left that only left 2 people to take orders, make the pitas, and cook the meat. All with 20-30 people waiting to place an order or say what they want in their pita. Pam showed awesome customer service, and even under the pressure of some people not looking so happy she managed everything pretty well. She took the time to apologize for the wait, but also thanked each person for being patient and coming to their store. So this is really to say THANK YOU PAM for doing such a GREAT job last night. I've managed fast food restaurants, and I know working with bare minimum (employees and resources) can be hard. But you stayed positive and got the job done. Even took time to answer my questions about the type of pita I ordered without missing a beat. :)

I like this place. It is a pretty interesting concept that you don't find other places. It has a lot of similar meat ingredients that you would find at a sandwich shop but the meats are prepared hot on a grill and then stuffed inside of a thin pita that is rolled like a burrito. You also get to choose a variety of cold toppings similar to a Subway experience as well as a variety of sauces. Have some patience though because there is some preparation time involved in making the food. It is certainly not a typical fast food wait time and in fact is one of the longer waits, especially during busy times, that I have experienced in the fast casual genre.