Domino's Pizza

We don't know what's going on with the Domino's franchise, but service seems to be declining across the United States. According to various online surveys, pizza is the most ordered item during the pandemic, which could have adversely affected delivery. But two years have passed since the beginning of the COVID-19 pandemic, so you would think that they would have found ways to do things differently. After 160 minutes, our command of extra pepperoni (not jalapenos) and vegetarian pizza arrived. One would imagine that after leaving a driver with a 30% tip during a recession, our pies would have arrived much earlier. Do not bother to call because the telephone is literally ringing and the digital tracker is piss poor at best. The pro - they directly brought it to our hotel room! The con - poor customer service with a long wait. We could have taken an Uber to the store and saved on delivery plus gratuity.

It’s very hard to mess up dominos but they managed to mess up everything about my order. The pizza would’ve been cut better by my 6 year old. They didn’t give me any of the sauces I asked for. Pizza was undercut. Wouldn’t recommend anyone ordering from this location unless you want your food to be a complete disappointment

Never EVER again. Frozen pizza is better than this place… Delivery time said 40 minutes. After 60 I called and they said up to another hour but my order was sitting there done. I went to get it and it was cold and the chicken tasted old. I was missing items in my order and I was charged a delivery fee when they didn’t deliver. When I called and asked for a refund for the items I didn’t receive and for the delivery fee they told me they couldn’t locate my order with my phone number so they couldn’t refund me. That was a lie because I had an email from them that included the phone number and address so whatever scam they wanna pull fine. I mean That’s theft but you will never get my family’s business again.

To begin with, I do not recommend this Domino’s at all. The driver, Azhar, who had delivered my food, took so long that I was about to cancel the order. But when he finally arrived after what felt like an eternity, he handed me the wrong order. I politely told him that was the wrong order, and he went back to his automobile, and he got the right one. Afterward, I gave him a fifty-dollar bill, and he allegedly claimed that I didn't give him the money claiming he couldn't see good; like how did you drive here then. I was impatient since it was supposed to arrive there at 9:20, but it was already 10:27. He then realized I had handed him the money, and I gave him five dollars tip; therefore, he should have passed me 16$ back, but instead, he gave 15$. At this point I was tired of this so I just let it slide and he left. This wasn’t the first time either that this has happened to me with the same driver. He always arrives late with the food being as cold as ice. (I have to put it in the microwave)

I been reading all over your reviews. (1) the reason why no one answers phones is because of short staff. No one wants to work. (2) you are all complaining about your delivery wait times. Short staff. Only 9 drivers. No one wants to work. Been working at dominos for six years as a driver and know how you all feel when you order pizza especially for deliveries. It’s best to order for carry out and come to the store to pick up your food especially on a FRI & SAT night, If you want a better experience for your food orders. Recommend y’all to order your food for carry out on a Fri & Sat night, Weeknight deliveries will be a better experience for your food order for deliveries. Mon - Thurs. Hope you all understand,,

So I dont know where to start. Placed an order at 625. Then it went out for delivery at 737. The order did not arrive until 821. The pizza had to be heated back up because it was cold. I tried to call a few times and never spoke to anyone because i had to listen to a recording saying we will be right with you to take your order. If this is acceptable service then i will be more then happy to change the score of 1 to a 5.

The worst Domino's restaurant I visited. There are many negatives about this place. No one wants to work. The pizza is usually undercooked. Wait times are higher. The order will not be ready even after the app shows order is ready for pickup. If you order chicken on pizza, its only one piece of chicken per slice. If you order with mushrooms or olives, pizza will be watery. Better to close this place.