Cheng's Kitchen

170 Eastern Ave, 01109-3633 - Springfield
Chinese
★★★★★ ★★★★★
72/100
818 recommendations

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72/100
Sluurpy Score
818 total reviews
Tripadvisor
4.0/5
1 reviews
Google
3.1/5
139 reviews
Grubhub
4.0/5
481 reviews
Menu with price
4.0/5
159 reviews
Restaurantji
2.8/5
38 reviews

Contact Information

📞 Phone: +1 413-734-3040
📍 Address: 170 Eastern Ave, Springfield

🕐 Opening Hours

Open now Closes at 11:00 PM
Monday1 11:00 AM - 11:00 PM
Tuesday2 11:00 AM - 11:00 PM
Wednesday3 11:00 AM - 11:00 PM
Thursday4 11:00 AM - 12:00 AM
Friday5 11:00 AM - 12:00 AM
Saturday6 11:00 AM - 11:00 PM
Sunday7 11:00 AM - 11:00 PM

Google Reviews (8)

A

Aware

5 months ago
★★★☆☆ 3/5
The food is actually good, but the delivery service is trash, and phone lines must not work because I have to literally walk there, because they have not answered the phone after consistently calling for an hour
Google
S

shakira ibanez

8 months ago
★★☆☆☆ 2/5
Just rude customer service, the dude is always rushes you to order your food. The food is done fast but the only thing good is the white rice and the chicken and broccoli… I’ll add the wonton too. I always play it safe. Used to be my favorite place.but don’t even bother they need a new manager and just someone else to ruin this place. Maybe he would learn his listen not to be so rude
Read more
Google
M

Marcos Rodriguez

5 months ago
★☆☆☆☆ 1/5
They won't even pick up the phone called twice and the food not that great
Google
C

Camera Lens

5 months ago
★☆☆☆☆ 1/5
Food is disgusting. Please do not order from here. Ever. I can’t even believe this place is still in business. The rice is old brown rice. The lady that picks up the phone called back to cuss me out like she was the one that cooked the food. Save your money or order from somewhere else.
Google
N

nicole mateo

a year ago
★☆☆☆☆ 1/5
The person taking my order was extremely rude!!! Very disrespectful!!! I’m not sure why they feel it is acceptable behavior to yell at customers over the phone! Trust and believe this was not only my first but also my last time ordering from this establishment! Horrible customer service, terrible way to run a business! If you can’t deal with the public then don’t. If I could give no stars I would! Do NOT give this place your business! Take your money somewhere with better customer service and better food.
Read more
Google
M

Mike Rosa

6 months ago
★☆☆☆☆ 1/5
Place is trash don’t waste your money or time
Google
J

Julia Walter

a year ago
★☆☆☆☆ 1/5
I’ve ordered here a few times In the past and thought I would give it a try again. This time i ordered and whoever answered the phone was extremely rude my fiancé complained as well that he was extremely rude in person . On the phone he wouldn’t even let me finish my order and said “oh my god” as if he wanted me to hurry up and hang up the phone horrible customer service you would think they cared about something like that having a business but they don’t
Read more
Google
R

Raymond Santiago

10 months ago
★★☆☆☆ 2/5
They don't pick up the phones. You have to call at least 4 times smh.
Google

📊 Compare with Other Restaurants

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