Starbucks

I think the lady servicing the order pickup was just stressed out, but she was rude and it was not appreciated on Christmas Eve... Yelling at me because I did not see the one person at at time sign that was not near the door. A courtesy notice would have been appropriate. Then she was rude again when I asked how to know when order is ready. With the a sigh and yelling voice, she said that she would be able to see me through the glass and would get me. It was just a simple question... Between this being a gift and $6 for coffee, I am disappointed. Expected better. Store was busy and Yorkville store is better in comparison.

This is consistently the slowest Starbucks I have ever been to. The first time, the drive-thru was so slow that I eventually went inside to order. The second time, with 4 cars in front of me, it took over 12 minutes from the time I ordered to even get to the window to pay. The third time, as shown in the picture below, it took 10 minutes from the time I ordered to the time I had my drink in my hand, and there were only two cars in front of me in line. Time to find a new Starbucks: 3 strikes you're out.

Quality is the same, but the drive through is a mess. It always takes such a long time and they did not build out a long enough drive through for those waiting. It goes into the UPS lot and then the others coming in from the other side entrance, and then it blocks the way out. Not the most accommodating one unfortunately. It’s true only one in Oswego basically so we all have to make due.