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Google reviews
Every time I come they manage to mess something up. Today they put egg on my croissant when I asked them not to. And I asked for sausage instead. I went back and asked them to remake it and they gave me the same sandwich. Cold. No sausage. And the second I picked it up it fell apart. I went back in for the 3 rd time and the finally got it right. Not to mention my FROZEN coffee wasn’t frozen. And about 80% of the time I go in there and have to wait while they finish their conversations in the back. This is not the first time this happened. Now the staff is nice but they don’t make the food right.
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First of all it is too early to deal.with incompetent people. I asked 3 times for Bavarian cream and still she gave me Boston cream. Then to add insult to injury they're chocolate frosted so how did she give them to me .... IN A BAG on top of each other , so both sides are covered in chocolate. Clearly she isnt very intelligent or doesnt care about good customer service. I dont know which but what I do know is I WANTED BAVARIAN CREAM 🤬🤬🤬🤬 also I ordered an almond milk latte and instead they gave me some very sweet vanilla garbage. Completely incompetent.
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It's adequate. You'll usually get what you order, and consistently with no attitude. No cheer or effort over the absolute minimum either though, so be sure to speak up if anything isn't what you wanted or needed. It's gonna be a bare minimum visit, but consistent. So, there's that.
Google
My goodness…My family and I used to LOVE coming here and getting our favorite Hazelnut drink but NOW they for some reason don’t have hazelnut flavor and all there other coffee is either milked down or not flavorful enough. Lastly, they gave my little brother expired sour chocolate milk and it made him throw up. Dunkin lost a loyal customer today.
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I have to give kudos to the sweet girl working the window around 9am. She was so wonderful. There was an error when I ordered through the internet and she worked it all out and got me my order. The whole staff was fast and nice. Thank you 😊
Google
They never have donuts in stock and can’t make simple change. Today I went in for a Bismark or chocolate frosted at 9 am. All they had were chocolate cake and crullers. Customer service sucks as well.
Google
We were the only car in the drive thru. I ordered coffee with cream and sugar and it came straight black! My husband ordered vanilla with two Splenda and got no Splenda! I guess they are against using sweeteners! 🤣
Google
Every time I come here the employees always act like it is such an inconvenience & hassle to serve their customers. I work a food service job so I understand the customers might be a bit aggravating at times, but that doesn’t excuse for bad customer service. Just be nice :)
Google
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