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Google Reviews (8)
Unfortunately service is only as good as the people who man the drive-thru, if they don't understand what I said and get my order wrong that results in a bad experience. Good product otherwise, very fixable customer service issues.
Google
Service sucked today, my colatta was not icee at all more like sweet juice and my food was so cold. I used to like going here and would go out of my way but not no more! Doesnt even deserve 1 star!
Google
The lady who was taking drive through orders is so rude, mean and disrespectful. She called me bro. She insulted me when I told her that I am not her bro
Google
The frozen Coffee is Amazing and the Hazelnut iced coffee is delicious……
Google
On-the-go ordering is terrible at this location. If you order more than one of an item, they give you only one. I ordered 3 chocolate donuts and they only gave me one. Another time I ordered TWO orders of the 2-pack ham and cheese rollups and they only gave me one. Ladies at the window are extremely nasty and rude.
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Google
TLDR; Understaffed and overworked and badly trained leads to good employees overworking themselves while others cause the mess that leads to 2 stars.
Coffee sometimes isn't fresh. Sandwich takes too long, sometimes rude cashier. It's a Dunkin donuts, they just don't pay enough for their people to care.
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Google
This is THE best dunks within a 15 mile radius at least. Every employee is NICE and they all know what they're doing. I have a difficult order and i travel 2 miles just to have a pleasant experience. Any other dunks cannnot get my order right. I love this place if i could give 10 stars I would
Google
This used to be my favorite location and I'd walk out of my way just to go here because they'd make my drinks correctly. But ever since they've acquired new people it's been the worst service. Today I asked politely if I could just have something added, not that she did it wrong and I got an attitude and her telling her coworker how she did it already. Thats not good customer service and that's just plain rude! And after all of that it still doesn't taste right. I come in here all the time but I think I'll take my business elsewhere.
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📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Anthony's Homeport | 90% | 4.5/5 | 4.5/5 | 694 |
| Terracotta Red Bistro | 86% | 4.4/5 | 4.5/5 | 1,117 |
| Shawn O'Donnell's American Grill and Irish Pub | 89% | 4.5/5 | 4.5/5 | 1,850 |
| Emory's on Silver Lake | 85% | 4.4/5 | 4.0/5 | 2,210 |
| Brooklyn Brothers Pizzeria | 92% | 4.5/5 | 4.5/5 | 507 |
| Totem Family Dining | 84% | 4.6/5 | 4.0/5 | 696 |
