Del Taco

The Caucasians guy / big boy man child that works there now, is a racist and a liar! He lied and said that the ebt machine wasn’t working. After I started recording him, for not putting a sign up stating that it’s not working like normal companies, he said he didn’t have to put a sign up” and closed the window rudely. I waved for help, & Seconds later the sweet Hispanic girls came over and swiped my ebt card. Wowwww I couldn’t believe he literally lied. WHERES THE HR MANAGER?!! Definitely calling corporate.

Appalled! 0 stars for the old fries. We just cooked them. Umm, then why are they cold? Did you clean the tray before you dumped the new batch? Asked for a refund? He returned $3.02( I thought it was more, but I checked. Appears to be correct. They're out of thermal paper, unable to provide a receipt. I decided to return the order. He told me he could not refund the entire order because I ate some of it. Two bites is not eating some of the items in the bag. He returned $17, and change. A chicken roller costs a dollar before tax. He said, "I ate more of the items in the bag. Here's the bag; checked( He doesn't take the bag). He makes it seem as if I parked and started eating everything I bought. No sir, the order and the refund took longer, which is why I pulled out the chicken roller. Just remembered, he gave me coins because he said he didn't have any dollar bills but when he returned my money, he gave me dollar bills. He returned to the window so I could get his name . I'll give you a star for that. Oh! I was not surprised that the manager was not in. Out of all th Del's that I have visited, this is the one I liked the best. I WILL NOT BE BACK! DONE WITH THIS FRANCHISE

Ordered online and walked 20 minutes from hotel to pick up order. The lights were on but they were closed. I called the next day to ask for refund and they said they cannot give refunds. As of today 02/21/22 I still cannot get ahold of anybody to discuss a refund. They do not answer the phone. Very poor management and the franchise should have higher standards! I guess I will have to dispute the charge.