Cracker Barrel

I was so disappointed with this food. It was horrible !! I had not eaten at Cracker Barrel in a very long time. I see why now. 1. Our food was given to us cold 2. We still had to wait 4 mins on our silverware after our food was served 3. Sweet potato was not cooked . Very hard & cold & served to us 10 mins after out entrée was served. 4. Food is very bland VERY. 5. They remade our food, and it still was not cooked right. 6. Our server was very nice I will not put the food blame on her.

I hadn't eaten at a Cracker Barrel in a while, so I put in a pickup order one night for dinner. The employees were not acting professionally - one (who turned out to be off the clock) was trying to flirt with another one who was clearly annoyed and not interested. When the food came out, they didn't have everything I ordered. They offered to make something else, which was great, but when I got home, it was missing half the meal. The food I had was good, though. Decided to give them another chance a few weeks later. Tried ordering online for curbside, and it didn't work. Called the store and put in the entire order, and the employee said it couldn't be done curbside and to order online. I said it didn't work, so what should I do? She told me to order online again. So I downloaded the app, and that didn't work either. I decided to come in to order later. I got two texts a short time after saying my food was ready. I called the store, and they said they didn't have any orders from me. When I came in later, I double checked. Again, no orders. I put in an order with someone else as instructed. A little while later, the food came out, and i noticed something was not right. When I showed the employee, they said it was right. Okay... Went to pay, and there were two orders for my name. They said I could pay one, and the other wouldn't go through. They acted extremely annoyed with me for asking questions and kept making inappropriate comments with their coworkers. Again, I got home, and the order was indeed wrong like I said it was, and later I discovered I was indeed charged twice. When I called the restaurant, the person who answered the phone told me they would make a note and call in a couple days. A week later, I had to call back. They finally took off the charge, but it was such a nightmare. Even though the food was good (at least the few meals they got right...hence the 2 instead of 1 star rating), I won't be visiting this location again. It's not worth the headache.

I’ve been here twice in the last two weeks. First time, we came at 9 pm on a weekend and was turned away by the host because they weren’t seating anymore even though they close at 9. Second time, we came last night at 8pm and was told it would be a 30-40 min wait even though their online said there was a zero minute wait. Same host, who seems like he hates his job and isn’t very friendly. He was more concerned about being on his phone. Our server was nice, but overall the food was mediocre. I got the sampler and my meatloaf was cold. The chicken in the chicken and dumplings was dry.

This was my first time. My big sis took me for a late breakfast. The place is nice indoors and the atmosphere is peaceful. I love that you can purchase old fashioned candies and items before you enter to eat. I had the French toast and chicken breast. Unfortunately, the chicken was under cooked. However, the young lady that came as manger was very polite, courteous and helpful. She personally replaced my order! The waitress was AWESOME 👍🏽💯 I will definitely come back!