Burger King

This location is always broke down one way or another. I have gift cards and their machine is never working. The drive thru menu screen is broken now too! Cold fries and a melted chocolate shake, and I fall for it every time. The burgers are tiny as well. This is just ridiculous! No Burger King, this is Burger Broke Down

So I was craving a flame broiled whopper tonight. Yeah I know, I don't even hardly ever eat a hamburger but you know well.....anyway. I ordered on the app and sent my son and daughter to pick them up, I had anesthesia today and am not supposed to drive. It was 7:34, set pickup for 7:50 and Burger King is 4.6 miles away. Everything was set to go perfect......🤣🤣😂🤣😅😂 So they get home with said order....nothing was right, but only knew that my burger and my daughter's wasn't right. So I sent them an email after attempting to call. Took the following pictures of those two burgers, we were also missing items. I looked at the burger that they sent me and was like heck no, that is disgusting. So I get my daughter's burger and my burger and go ask my son for his (well you know an 18 year old will eat anything)but it didn't have anything on it, except for cheese, it was all gone. My baby girl had ordered nuggets and they were good. So I get in my car and head back to BK..get the young girl to come unlock the door and explain, in a very calm manner what is wrong. She told me to go through the DT and she would make the order again. Waited behind 2 cars, got to the window and she took my order again. I watched her and she had it all right. I was thinking atleast it would not be cold, because the first ones were stone cold. They apologized again and I explained that I understood.. Stopped around the front of the building to check the order.....yep, you guessed it, cold and every burger was wrong. Go back to the door and the young lady unlocks it again(from here I edited out some details to protect an employee) and is accompanied by another person, who actually went in and made my food. (Thanks to those 2 people) At 8:45 I finally had hot, made to order burgers...my burger was oh so good, perfect...but I was full after 3 bites. By this time it was 9pm. 1st picture was supposed to have 2 meats and lettuce 2nd picture: was supposed to have everything, including Ketchup, and mayo without tomatoes...lettuce would have been nice. French fries were cold and my onion rings were missing. 3 stars: one for the young lady that actually opened the door and tried to help me. Two for the older lady that actually went to the kitchen and made my order..It was so good.

We love to stop at BK and I know they are having, as are other businesses, staffing problems, but having only drive-through and no inside ordering is disappointing. Also, orders are incorrect and, unless you check, you don't know till you get home. Am hoping, too, that the outside of the building - parking lot, entry drives, etc. - will be updated and renovated when the other businesses around there are completed. There will certainly be competition across the street - BK needs to make itself presentable and desirable to keep customers interested.

5 stars for the Impossibile Whopper! I'm impressed, Burger King. ( Thank you for asking if I wanted it cooked in the microwave or on the flame broiler.) I eliminated beef from my diet a few years ago, so I think it is wonderful that I have options now for hamburgers! The best part was, I did not get that nauseated feeling I normally get when I smell meat.