Dunkin'

I normally dont post reviews, but after a coffee i was looking forward to turned out awful its a must. This location seems to not care about what their customers order. You would think with how costly their coffee is they would do better. Each time I go through their drive thru, the order always turns out wrong esp for the cofee. I'm not sure if it's because the speaker is somewhat not working or they just don't care. My sandwiches come out wrong, my coffee comes out wrong. Like pat attention and give your customers what they ordered. I've had to stop on numerous occasions to walk back and have them remake the order to what I initially ordered. The sandwich in the pic was supposed to be a sweet black pepper sandwich. It was just a egg and cheese.

They don't know their donuts! I asked for 2 chocolate frosted CAKE and they gave me chocolate "regular"! The funniest part is that for my 3rd donut, I did order a chocolate regular and he (tall guy with glasses) after staring at all the donuts for a long time, he said he didn't have any regular ones! So he asked me to pick something else, but when I got home it turned out the cake ones were NOT...they were regular! I mean, they didn't go to waste but that's besides the point. How do you run one of these places without knowing the VERY basics??!! Besides that I also noticed a couple things that have to do with hygiene, but I know it probably won't bother most people, but with COVID (and now monkeypox) I notice theses "little" things more. For example, he sticks his hand (that just handled cash) in the clean bag to open it and put the donuts in it and there was another thing but I don't want to sound too OCD...lol! (And btw...to open a bag without putting your hand in it, you grab one of the edges from the middle and swing it down with a little force and it opens!)

The phone number listed "has a voice mailbox that has not been set up". So, there is no way to find out if they still carry ice cream cakes. or that if they have anything in stock. i have heard that their service leaves much to be desired, so i am not risking it; going to a farther location to make sure i get what i need.