Subway

We ordered through the app which was the first mistake. It is best to order right there so you can supervise the people making the sandwich. They completely screwed up our order. My sandwich was suppossed to have chipotle sauce, it had sweet onion and barely any vegetables. My wife's order was supposed to have extra veggies and barely had any and she couldn't even taste the meat. They put several vegetables on my son's sandwich that he didn't all for and his sandwich was supposed to have honey mustard and, instead, had chipotle and so much of it that by the time we drove the 3 miles to get home it was a soggy mess and had to be eaten with a fork. Subway has really gone down hill.

My family orders food at 7:50pm online. Our food was ready at 8:10. My fiancé waited outside the door for 20 minutes. The staff looked at him numerous times and refused to open the door for him to get our order. Finally I called and said he was outside waiting, they acted like they had no idea. Very immature staff and couldn’t handle an upset customer (upset for the right reasons) without hanging up on me. Very disappointed in the children they have working there.

It’s decent. I’ve gotten plastic in my lettuce here before (makes for a chewy sandwich), veggies are usually in OK shape, and the bread is always over cooked a bit. But overall, not too different from any other average subway. I’d also suggest not complaining that workers didn’t show up or making jabs at other employees with signage... just makes the whole store look bad and unorganized.

It was as if they didn’t read my ticket. Ordered a sandwich online, took some ingredients out, added some other ingredients, and all of it was seemingly disregarded because the default sandwich was made without a care for my order. Add standoffish service on top of this and I think it is safe to suggest you steer clear of the Waverly location. Not good.

Great in car ordering experience. Remember to get close enough to hit your mirror. Not fun with the door open and trying to reach the screen. Inside help are very helpful. I wanted a different chip, than appeared on screen. They fixed it with no problem. Give that drive-through a try, it is lots of fun.