Panda Express

So we thought it would be nice to give Panda another shot after a not good experience earlier in the year. This time not only did they get the order wrong, but did not give us a receipt at the time of purchase. They still charged us for our meal although they have a policy posted on the window that states NO RECEIPT ENJOY YOUR MEAL ON US. This location is poorly managed, and it would benefit the Wasilla area to have another restaurant take its place. They are so disrespectful and rude something must be done. DO NOT GO HERE

We enjoyed the food I found that the orange chicken which we usually really enjoy was mediocre. It was lacking the normal amount of sauce and the temperature was medium which indicated that it had been there for some time. Just after we sat down we noticed a whole order of new chicken replaced that which we had ordered. Additionally one of our codiners had ordered vegetables and instead of being told when vegetables would be available they were told that they were going to be getting them done. I would like to suggest your process be to the customer that you're making a fresh batch and they'll notify you as soon as they're ready in 6 minutes or whatever it takes. It was disappointing that when ordering a bowl we could not have the bowl split between two different entrees, the staff had a can't do attitude. One additional point of this restaurant was that the washrooms were in great need of attention including the need for paper towel for drying hands. There was no ice available in the drink dispenser. Overall I've given this restaurant a three out of five rating because the noodles and other food items we're good.

1.5 hours before closing the employees wouldn't cook more food as it ran out. I asked for the food that ran out cuz it must have been good, the employee merely restated back to me that it was all gone; perhaps, changing closing time would be more effective vs. pretending to be open. Sections of the inside were blocked off so we had to wait for others to leave to sit--I assume they had already cleaned the area and didn't want to do it again.

Well. First they charged me twice for sides ($5.40 a piece), I got beef and broccoli and only got 3 pieces of beef and a whole lot of broccoli, the orange chicken was hard, stale and terrible, they gave me a small side for the mushroom chicken and the chicken was rubbery and last the noodles were dry and bland. Overall I will never eat at the Panda Express in Wasilla, Alaska again. I was disappointed in the taste and appearance of the food and they charged me double for sides on 7-4-2022. So for a $18.00 meal they charged me $28.00. Now I remember why I haven't ate there in 2 years. Their a ripoff!

honestly pretty good get more shade then they deserve also there service isnt as bad as u guys are making it seem. they got with my orders pretty fast and the workers were pretty nice I honestly think u guys just say the service was bad cause u have no friends and don’t know how to have social interactions

Panda express isn't so express... I've held off on writting a less than stellar review on Panda Express in Wasilla because I generally like their food and their store is clean. But quite frankly it's getting to be sad that the service is rude and the food is never available. The crab ragoon has been frequently unavailable. A few weeks ago we arrived 90 min before closing and they would only sell us what was prepared, they would not make us what we wanted, and last night it happened again. If you're going for lunch you may have better luck...IDK... just be prepared for attitudes and ordering what they want to sell you.

**I GOT FOOD POISONING** I ordered the family pack. Both the chicken and meat seemed safe to eat, but the rice was rotten and had a fermented smell. I didn’t realize it until it was in my mouth and had already swallowed some. I spat out as much as I could, but still ended up with an upset stomach the whole night. The super greens seemed old with a slimy coating. I’ve had these same sides at other panda restaurants and they didn’t taste rotten or old. This is absolutely disgusting and very irresponsible as well as disappointing that people are getting fed old, rotten food. I don’t know if old food is reused to keep costs low, but I am never trusting their food again.